Rewards & Benefits
Terms and Conditions apply
Your welcome treats
Sign up for our emails and confirm your email address to receive your first-order offer and free Skincare Guide.
Click to get 15% off + my free guide
First-order offer for eligible new customers. Your email includes your unique code and its expiry details. Offer exclusions apply.
When you subscribe you will get:
The 94-pageGet to know your skin, build your routine and explore ingredients, SPF and everyday skincare habits.
We’ll email you the download link once you’ve signed up and confirmed your email address.
A useful guide to come back to, at your own pace.
VIBee rewards
5% backEarn 5% of eligible purchases in VIBee credit to spend on future orders. You earn credit when checking out as a guest, too.
You don’t need to subscribe to emails to earn purchase rewards.
Credit cannot be redeemed with discount codes, including your 15% welcome offer, or on subscription orders. Other exclusions apply; see the scheme rules.
Your Lucy Bee account
£5 welcome creditCreate your Lucy Bee account and receive £5 in VIBee credit to spend on an eligible purchase, including your first order.
Check your credit balance, track your orders and explore referral rewards. You can also manage your Subscribe & Save subscriptions and enjoy 15% off subscription orders.
Already shopped or signed up with us? Use the same email address to access your existing rewards. Welcome credit is awarded once; activating an account does not add another £5 if you have already received it.
Credit cannot be used with discount codes, including the 15% welcome offer, or on subscription orders. Terms and conditions apply.
A birthday treat, just for you
£5 birthday creditAdd your birthday to your Lucy Bee account and receive £5 in VIBee credit on your birthday to put towards a little treat.
Awarded once a year per customer. Birthday credit is valid for 30 days from your birthday. Credit cannot be used with discount codes or on subscription orders. Terms and conditions apply.
Personal support
Not sure where to start? Whether you have a question about your skincare routine, our wellness range or an order, our friendly team is here to help.
With Lucy’s experience as a qualified beauty therapist and Daisy’s expertise as a registered associate nutritionist, useful advice is part of what we offer.
Speak to our team Monday–Friday,
9am–5pm UK time.
Contact us by phone, email or online chat.
Get in touch outside these hours and we’ll get back to you as soon as we can.
Get in touchSkincare, nutrition & wellbeing
Practical advice from Lucy, Daisy and the team, with articles, guides, recipes and videos to help you explore skincare and wellbeing at your own pace.
Explore gut health, nutrients, collagen and menopause with Daisy, our in-house Registered Associate Nutritionist (ANutr). Clear explanations to help you understand the topics behind the headlines.
Explore nutrition & wellnessGet to know your skin and build a routine that works for you, with advice from Lucy and the team on skin concerns and ingredients, plus product demonstrations and step-by-step videos.
Explore skincare guides & videosFind something delicious to make, from everyday favourites to new ideas for your kitchen. Browse our recipes whenever you need a little inspiration.
Explore recipesBrowse all our advice, guides and recipes in one place. Everything is free to explore, whether you’re new to Lucy Bee or have been shopping with us for years.
Browse advice, guides & recipesNo. Purchase rewards are a benefit of shopping with Lucy Bee, including when you check out as a guest. Email signup is how you choose to receive our marketing emails and subscriber offers.
No. Use your welcome discount on an eligible first order and save your VIBee credit for a future eligible purchase.
The £5 welcome credit is awarded once. If it has already been added, activating your account lets you access that existing credit.
Visit our VIBee rewards page → for details of earning, redeeming, birthday and referral rewards, plus exclusions and terms.
Start with your welcome treats and get to know Lucy Bee.
Click to get 15% off + my free guide
