Contact Us

Weโ€™re here to help with any queries that you might have and you can contact us either by email, phone, online or social media.

Could we ask that if you need to know about ourย shipping charges and how to track your order, please checkย hereย in the first instance.ย 

However, if you canโ€™t find the answer that youโ€™re looking for, please get in touch:

  • Email us atย hello@lucybee.com
  • Tel: +44 1992 747 900
  • USA Tel:ย  001 321 2343171
  • Chat online hereย by clicking on 'Chat' bottom left of your screen

Weโ€™re available during office hoursย Monday to Friday 9am โ€“ 5pm (GMT/BST). If you get in touch outside of these times, weโ€™ll get back to you as soon as we can โ€“ if leaving a voicemail, remember to let us know a number to call you back on.

If you're unhappy with a product or your order, we will need the following so please have these to hand:

  • images of the invoice (showing who hasย packed and checked your order)
  • images of any damaged items, where appropriate
  • images of the packaging

These will be helpful in order for us to deal with your query.

Thanks,

Lucy

ย 

Company Address

Lucy Bee Limited
9 Martinfield
Welwyn Garden City
Hertfordshire
AL7 1HG
United Kingdom


Company Reg. No.7949199
VAT Reg. No.129357790