More to enjoy with Lucy Bee
Rewards & benefits
A little thank you, useful advice and rewards along the way. Discover what’s waiting for you at Lucy Bee.
Your welcome treats
15% off your first order.
A little more for your skin.
Sign up for our emails and confirm your email address to receive your first-order offer and free Skincare Guide.
First-order offer for eligible new customers. Your email includes your unique code and its expiry details. Offer exclusions apply.
When you subscribe you will get:
The 94-pageSkincare Guide
Get to know your skin, build your routine and explore ingredients, SPF and everyday skincare habits.
We’ll email you the download link once you’ve signed up and confirmed your email address.
A useful guide to come back to, at your own pace.
VIBee rewards
5% backA thank you when you shop
Earn 5% of eligible purchases in VIBee credit to spend on future orders. You earn credit when checking out as a guest, too.
You don’t need to subscribe to emails to earn purchase rewards.
Credit cannot be redeemed with discount codes, including your 15% welcome offer, or on subscription orders. Other exclusions apply; see the scheme rules.
Your Lucy Bee account
Your rewards, all in one place
Access your credit balance, keep track of orders and discover birthday and referral rewards. You can also manage your Subscribe & Save subscriptions from your account and enjoy a 15% discount on your subscription orders.
Already shopped or signed up with us? Use the same email address when you activate or access your account so you can find your existing rewards, including any £5 welcome credit already awarded.
Personal support
Real people, here to help
Not sure where to start? Whether you have a question about your skincare routine, our wellness range or an order, our friendly team is here to help.
With Lucy’s experience as a qualified beauty therapist and Daisy’s expertise as a registered associate nutritionist, useful advice is part of what we offer.
Speak to our team Monday–Friday,
9am–5pm UK time.
Contact us by phone, email or online chat.
Get in touch outside these hours and we’ll get back to you as soon as we can.
Get in touchSkincare, nutrition & wellbeing
Knowledge to help you make confident choices
Understanding your skin and wellbeing can make everyday choices feel simpler. Our blogs, practical guides, recipes and videos give you more to explore - from the ingredients in your skincare to the role of nutrition in everyday life.
Nutrition expertise from Daisy. Daisy, our in-house Registered Associate Nutritionist (ANutr), brings her nutrition knowledge to Lucy Bee’s approach to wellbeing. Explore our wellness articles on subjects including gut health, nutrients, collagen and menopause, with explanations to help you understand the topics behind the headlines.
Practical skincare guidance from Lucy and the team. Discover advice on skin concerns, ingredients and building a routine, alongside product demonstrations and step-by-step videos that help you put what you’ve learned into practice.
Ideas for everyday life. Find recipes and useful ways to bring skincare and wellness into your day. These resources are free to explore, whether you’re discovering Lucy Bee or have been shopping with us for years.
Explore nutrition & wellness articles →
A few useful things to know
Do I need to subscribe to earn VIBee credit?
No. Purchase rewards are a benefit of shopping with Lucy Bee, including when you check out as a guest. Email signup is how you choose to receive our marketing emails and subscriber offers.
Can I use my 15% offer and VIBee credit together?
No. Use your welcome discount on an eligible first order and save your VIBee credit for a future eligible purchase.
Will activating my account give me another £5?
The £5 welcome credit is awarded once. If it has already been added, activating your account lets you access that existing credit.
Where do I find the full reward rules?
Visit our VIBee rewards page → for details of earning, redeeming, birthday and referral rewards, plus exclusions and terms.
Simple Changes,
Better Lifestyle
Start with your welcome treats and get to know Lucy Bee.
Get 15% off + my free guide