Delivery

Update 16th April 2021

As per government guidelines, our warehouse is still up and running. Of course, the safety of our employees is of utmost importance and for this reason, we have limited staff in the warehouse which means that your order may take longer to be processed than usual. We thank you for your patience and understanding and we assure that we're doing all we can to be as efficient as possible. 

Take care and stay safe,

Lucy x

Delivery Overview - DPD tracked

FREE delivery on orders over £30, to most mainland UK addresses. 

The exception to this is N.Ireland, Scottish Islands and Highlands, Channel Islands, Isle of Man and the Isle of Scilly. Delivery charges to these addresses can be found here.

When it comes to getting your order to you and the shipping fee, we always aim to be completely fair which is why we pay either all or part of the fee that DPD make to us for a delivery.

Please note: Where a discount code has been used, delivery fees are applicable if the final order total falls below the thresholds below.

    Detailed Shipping Information

    PLEASE NOTE: DPD do not deliver to PO Box addresses.

    For mainland UK exceptions here for certain post codes including Channel Islands, N.Ireland, the highlands and islands

    Order Value Delivery Cost
    £30
    FREE 1-3 business day delivery
    £15 to £24.99 ex VAT
    £4.50. 1-3 business day delivery
    £14.99 and under ex VAT
    £6.50. 1-3 business day delivery

     

    Orders after 12pm (midday) are generally processed the next working day, however at certain times when we are particularly busy, we may take longer to process orders so please bear with us.

    Contact Us (We’re available during office hours Monday to Friday 9am – 5pm GMT).

    Undelivered Parcels

    We reserve the right to retain your payment to cover costs incurred by Lucy Bee, when the courier returns a parcel to us. The courier charges us for both deliveries (out and back again) plus a handling fee and this is upwards of £17.50 depending on the delivery address. 

    Armed Forces

    Unfortunately, we're unable to ship to Armed Forces post codes.